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Water Intrusion Inspection — Frequently Asked Questions

23 questions, three sections: about us, our specialty, and where we work. If yours isn't here, phone or email us — both reach a real person.

General questions about Water Intrusion Inspection

Will leak detection damage my property?

No. We use non-invasive technology — thermal imaging, acoustic sensors, tracer gas and ground-penetrating radar. No drilling, cutting or demolition required in the vast majority of cases.

Does insurance cover leak detection?

Many BC home and commercial policies cover detection costs when water damage is present. We provide detailed, photo-linked reports specifically formatted for insurance claim documentation.

How quickly can you respond?

Same-day response for active leak emergencies across Greater Vancouver. Scheduled appointments typically available within 24 hours.

Do you serve commercial and government clients?

Yes — and equally. Our certified technicians work for residential, commercial and government / institutional clients throughout Greater Vancouver. Same equipment, same reporting, same standard.

What if you don't find a leak?

You still receive a comprehensive report confirming no active leak was detected on the date of inspection. This documentation is valuable for insurance, property sales and ongoing monitoring.

Are you the same team as Leak.ca?

Yes. Water Intrusion Inspection is a sub-division of Leak.ca. Every service is delivered by the same certified Leak.ca team, with the same equipment and reporting standards.

How do I get a quote?

Call 604-239-9934 or email info@Leak.ca. We don't use online quote forms — every project is scoped over a real conversation.

Are your technicians certified?

Yes — technicians hold professional certifications relevant to their disciplines, including thermography, acoustic leak correlation, ground-penetrating radar and pipe inspection.

Can you bill municipalities and procurement departments?

Yes. We issue compliant invoices, carry the required commercial liability insurance, and produce documentation suitable for public-sector procurement and audit.

Will my property need to be evacuated for the visit?

No. Our methods are non-invasive and we work alongside occupants. For commercial properties we often work after-hours to minimize disruption.

Water Intrusion Inspection — specialist questions

How do you test water penetration on a curtain wall?

ASTM E1105 (field water-penetration test): a controlled water spray at calibrated pressure differential, with observers inside watching for ingress. We supervise these tests to industry standards.

Is rope access required for high facades?

Sometimes. For close-inspection work on facades above ground-level access, we coordinate with rope-access teams. Drone IR supplements rope access for tall buildings.

Can drone IR replace close inspection?

It complements it. Drone IR shows the macro pattern and identifies hot spots; close inspection (rope, swing-stage) confirms findings and assesses repair scope.

How do you handle hidden moisture behind cladding?

Thermal imaging shows the pattern; moisture meters quantify it through accessible openings; investigative probes (small, controlled openings) confirm before any large-scale remediation.

Are your reports stamped by an engineer?

Field-grade reports are signed by our certified technicians. Stamping is provided by your engineer of record working from our findings — common workflow for envelope work.

Can you coordinate with our envelope consultant?

Yes — many of our facade engagements run alongside an engineer or building science firm. We supply field findings, they translate into scope and stamped specifications.

How long does a facade investigation take?

Initial visit: half a day to a day. Full investigation including testing and probes: 2-5 days depending on facade size. Reporting: 1-2 weeks after field completion.

Will the testing damage finishes?

Investigative probes are small, controlled and closed back. Water-spray testing is non-destructive. Where larger openings are needed, we coordinate with the owner's contractor.

Service area & coverage

Which Greater Vancouver communities do you serve?

Every community in Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Langley, Delta, North Vancouver, West Vancouver, Port Moody, Maple Ridge, Pitt Meadows, New Westminster, Port Coquitlam, White Rock, Tsawwassen, Anmore, Belcarra, Bowen Island, and Lions Bay. Each community has its own dedicated information page on this site.

Do you serve Vancouver Island or the Interior?

Our service area is Greater Vancouver. For work elsewhere in BC, please contact our parent company at Leak.ca, which operates regional teams beyond Metro Vancouver.

How does ferry-served access work for Bowen Island?

Same-day mobilization with ferry-schedule coordination. We carry equipment that fits on standard vehicles, and most Bowen Island jobs complete within a single sailing window.

Are there areas where you don't work?

Within Greater Vancouver: no. We deliver to every postal code in the Metro Vancouver Regional District and the surrounding municipalities within our service area.

Do you adjust your approach for sea-level / dyke-protected areas?

Yes — delta-soil construction in Richmond, Delta, and Pitt Meadows has its own moisture, slab, and drainage patterns we routinely investigate. The same applies for hillside areas like North Vancouver, West Vancouver, and Anmore.

Water Intrusion Inspection is a sub-division of Leak.ca — the trusted leak detection brand operating since 1999. Water Intrusion Inspection focuses on Greater Vancouver clients across residential, commercial and government sectors. Every service is delivered by the same certified Leak.ca technicians.

Still Have Questions?

Phone and email are the only ways to reach us — both go to a real person.

Call 604-239-9934 Email info@Leak.ca
Call 604-239-9934